退換貨及退款政策(Return & Refund Policy)
客戶如需退換貨,請於收到貨品 7 日內 聯絡我們。
Customers may request a return or exchange within 7 days of receiving the product.
貨品必須保持全新、未使用及原包裝狀態,否則恕不接受退換。
Items must be unused, in brand new condition, and in their original packaging.
特別訂製或清貨貨品,恕不接受退換。
Customized or clearance items are non-refundable and non-exchangeable.
如因產品有質量問題或送貨錯誤,我們將安排更換或退款。
If the product is defective or delivered incorrectly, we will arrange for a replacement or refund.
退款將於確認後 7–14 個工作天 內處理,並退回至原付款方式。
Refunds will be processed within 7–14 working days and returned via the original payment method.